Disposables / Pre-Filled Devices
Q: I don’t think I’m getting enough puffs from my disposable vape kit
Monitor how long of a draw you’re taking
The puff count is calculated based on an average draw length. If you exceed that, you'll get fewer puffs. Consider upgrading to a refillable kit if needed.
Take a break
Vape only when you need to—keep your device tucked away to avoid accidental puffs.
Check your dosage
Longer draws or more frequent puffs may mean you need a higher nicotine strength temporarily.
Max nicotine reached?
If already at 20mg, you may be vaping excessively. Try deliberate “vape breaks” to reduce dependency.
Is your batch bad?
Devices can malfunction. Contact our customer service for a replacement if you suspect a faulty unit.
Q: My disposable tastes bad
Give it a rest!
After a few puffs, pause to let the coil reabsorb e-liquid—burnt cotton tastes unpleasant.
Move it about
Tilt or invert the device so remaining juice reaches the wick.
It's not you, it's us
If defective, reach out for a warranty replacement.
If all else fails
When juice or battery is spent, replace the disposable or switch to a refillable kit.
Vape Kits
Q: The battery in my vape kit doesn’t hold its charge for very long
Consider your usage
Check your device’s mAh rating. Higher capacity lasts longer—upgrade if needed.
Charge correctly
Cycle between 25–85% and avoid overnight charging to extend battery life.
Confirm charging
Ensure your cable and port are clean; look for the charger’s indicator light.
Check the socket
Remove debris from the port for a reliable connection.
If all else fails
Batteries degrade—replace if performance drops significantly.
Q: My vape kit has sprung a leak
Avoid overfilling
Leave a small air gap to maintain vacuum and prevent leaks.
Don't over-tighten
Thread parts snugly but not excessively to protect seals.
Check for cracks
Replace cracked glass or pod—spare parts are often available.
Store upright
Keep your device standing when not in use to reduce seepage.
After a flight?
Empty tank/pod before flight; pressure changes can force juice out.
If all else fails
Try a different kit or juice ratio—contact us for recommendations.
Q: There is e-liquid accumulation around the connections of my pod device
Check the coil
A worn coil can flood—install a fresh, primed coil.
Check the wattage
Low wattage may not vaporise juice quickly enough; increase within specs.
Charge fully
Ensure full battery power for proper coil heating.
Q: My vape kit isn't working
Check power
Press the fire button rapidly (3–5 times) per your manual to toggle on/off.
Charge the battery
Use the correct charger and ensure a full charge.
Clean connections
Use a cotton bud to remove residue at the battery/pod interface.
If none work
If under warranty, contact us; otherwise explore our replacement range.
Vape Usage
Q: My vape tastes burnt
Replace the coil
Coils have a finite lifespan—swap for a new one per our guide.
Prime properly
Ensure the wick is fully soaked before vaping.
Check wattage
Lower to the coil’s recommended range to avoid burning.
Let it rest
Pause between puffs to allow re-wicking.
Q: I’m not getting any draw from my vaping device
Ensure battery is charged
Make sure the device is powered on and charged.
Refill e-liquid
Top up your tank or pod.
Replace coil
A clogged coil can block airflow—install a fresh one.
Clean terminals
Remove residue at the battery/pod junction.
If unresolved
Defective coils can restrict airflow—replace and notify us.
Q: I’m not getting big enough clouds when I vape
Check VG/PG ratio
High VG produces denser vapour—match to sub-ohm coils.
Prime & replace coil
A fresh, primed coil vapourises more efficiently.
Charge fully
Ensure full battery power.
Clean connections
Good contact ensures max power transfer.
If still small
Try a higher-power device for cloud chasing.
Q: I’m not getting enough of a throat hit when I vape
Adjust PG ratio
PG gives throat hit—increase PG ratio.
Switch nicotine type
Freebase gives sharper hit; salts are smoother.
Evaluate flavour
Menthol/tobacco deliver stronger hits than sweet or creamy.
If still low
Upgrade to an adjustable airflow/power device.
Q: I’m not getting enough of a nicotine hit when I vape
Increase strength
Match your smoking habit—raise mg/ml.
Try nic salts
Faster absorption than freebase.
Use MTL technique
Long, gentle draws maximise uptake.
Q: I’m not getting enough flavour from my e-liquid when I vape
Hydrate your palate
Sip water to reset taste buds.
Check juice age
Oxidation dulls flavour—use fresher bottles.
Replace & prime coil
A clean coil delivers crisp taste.
Rotate flavours
Alternate juices to avoid vaper’s tongue.
Q: My coils don’t last very long
Consider your vaping style
Chain-vaping heats the coil without giving the wick time to re-soak, which accelerates wear. Try shorter pauses—several 2-second draws instead of one long 10-second puff.
Check your e-liquid
Sweeter “dessert” flavours contain more sweeteners, which can gunk up and degrade coils faster than a light fruit blend.
Mind your wattage
Each coil has a recommended range. Vaping at the top end shortens coil life; exceeding it risks burning. Always stay within listed specs.
Watch your draw length
Extended draws generate excessive heat. Multiple short draws reduce stress on the wick and help coils last longer.
If all else fails
Coils are hand-assembled, and occasionally a “dud” slips through. If you’ve tried everything above, prime a fresh coil and swap it out.
E-Liquids
Q: My e-liquids are turning dark
Consider storage
Keep bottles in a cool, dark, dry place.
Minimise exposure
Partial fills reduce air contact.
Check nicotine level
Higher nicotine oxidises faster.
Clean tank before refilling
Old residue can taint new juice.
Inspect coil
Particles from a worn coil can darken liquid—replace and prime.
If unresolved
All juice oxidises over time, especially freebase types.
And there you have it!
These are the vaping challenges most frequently raised, along with our suggested solutions. We'll continue to update this list as new issues arise. If you have any vaping queries not covered here, feel free to contact our team of vaping specialists for assistance.